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How Modern CRMs Facilitate Remote Working

Reading time: 5 minutes | By: SkyDogg  | Sep 13, 2021


Customer Relationship Management tools or CRMs are necessary for almost all businesses. They are cloud-based solutions that help manage customer data and relationships effectively, and they have been around for over twenty years. 

However, as the pandemic forced businesses to implement work from home, some of these CRMs did not have the features that make remote working smooth and effortless. At the same time, some of the modern CRMs came up with innovative methods to increase WFH employee productivity. Here’s how modern CRMs facilitate remote working.

Leaderboards and top performers

In an office environment, there’s a natural competitive mindset that improves productivity. When working from home, managers find it hard to build such healthy competitive environments, but CRMs like SkyQuota have come up with leaderboards to solve this.

SkyQuota keeps track of each sale and leads and ranks the employees based on their performance. You can offer incentives and rewards to the top performers to build a competitive mindset and increase productivity.

Accessibility

Most of the CRM tools are cloud-based and can be accessed from anywhere in the world. When you have marketing and salespeople working from home, you’ll be able to manage and monitor their performance, just like when they are working from the office. 

However, since the employees will be accessing the server from different networks, it is necessary to take extra security measures to prevent data and information leaks. Installing a VPN, encrypting electronic devices, and enabling remote wiping of data are some of the necessary steps to enhance security.

Looking for a CRM that works great for remote teams? Try SkyQuota today!